Terms of service

Last updated: January 24, 2026

These Terms of Service (“Terms”) govern your use of the website www.zenlyf.com and the services provided by Zenlyf. By accessing or purchasing from our website, you agree to be bound by these Terms.

1. About Zenlyf

Zenlyf is a home and lifestyle brand operated by TrioMonk Private Limited, an Indian registered company.

These Terms apply to all users of the Zenlyf website, including browsers, customers, and contributors of content.

2. Eligibility to Use Our Services

By using this website, you confirm that:

  • You are at least 18 years old, or
  • You are accessing the site under the supervision of a parent or legal guardian

You agree to use the website only for lawful purposes.

3. Products & Availability

  • All products displayed on Zenlyf are subject to availability
  • Product images are for representation purposes; slight variations may occur
  • We reserve the right to limit quantities or discontinue products without prior notice

4. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) unless stated otherwise
  • Prices are inclusive or exclusive of taxes as displayed at checkout
  • Payments are processed through secure third-party payment gateways
  • Zenlyf does not store your card, UPI, or banking details

We reserve the right to correct pricing errors or cancel orders affected by such errors.

5. Order Acceptance & Cancellation

  • Orders are confirmed only after successful payment
  • Zenlyf reserves the right to cancel any order due to:
    • Product unavailability
    • Pricing or listing errors
    • Suspected fraud or misuse

Customers may cancel orders before shipment by contacting support@zenlyf.com.

6. Shipping & Delivery

  • Shipping timelines are indicative and may vary based on location
  • Delivery delays due to logistics partners, weather, or force majeure are beyond our control
  • Shipping policies are detailed separately on our Shipping Policy page

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms an integral part of these Terms.

Please review the Return & Refund Policy before placing an order.

8. User Accounts

  • You are responsible for maintaining the confidentiality of your account information
  • Zenlyf is not liable for losses arising from unauthorized account access due to user negligence

9. Intellectual Property

All content on this website, including logos, images, product designs, text, graphics, and trademarks, are the property of Zenlyf or its licensors.

Unauthorized use, reproduction, or distribution is strictly prohibited.

10. User Conduct

You agree not to:

  • Misuse the website or attempt unauthorized access
  • Upload malicious code or harmful content
  • Engage in fraudulent or deceptive activities

Zenlyf reserves the right to suspend or terminate access for violations.

11. Limitation of Liability

Zenlyf shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Delays or failures caused by events beyond reasonable control

Our liability, if any, shall be limited to the value of the product purchased.

12. Indemnification

You agree to indemnify and hold harmless Zenlyf and TrioMonk Private Limited against claims arising from misuse of the website or violation of these Terms.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka.

14. Changes to These Terms

Zenlyf reserves the right to update or modify these Terms at any time. Changes will be effective upon posting on this page.

15. Contact Information

For any questions regarding these Terms, contact us at:

TrioMonk Private Limited

Registered Address:
#Ph-1, Siva Classic, 6th Cross,
Kaggadasapura, C.V. Raman Nagar,
Bangalore, Karnataka – 560093, India

Office Address:
18, 17th Cross Rd, Kaggadasapura,
Bengaluru – 560093, Karnataka

Email: support@zenlyf.com
Phone: +91 83100 41197